The ReputationFix™ Community

The ReputationFix™ Community provides access to digital assets and online community. It is a blend of our Online Reputation Management (ORM) and Online Presence Management (OPM) services, focused on increasing visibility through strategic content and media placement for businesses. Learn more about our Ecosystem.

Built for: Business owners and professionals who want to understand and control their online reputation.
Solves: Confusion around reviews, algorithms, and what actually impacts visibility and trust.
Delivers: Audits, training, real-world examples, and ongoing guidance to fix and future-proof your reputation.

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$19/month

Starter

Insider

$49/month

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Strategic oversight for leaders who want clarity, not guesswork.

Personalized audits, live sessions, and CRO-level office hours access. Limited seats to maintain quality access.

Authority

For essential access to the reputation knowledge base.

Includes the content library, foundational case studies, and community discussions.

For operators who want deeper insight into why reputation strategies work.

Includes unlimited audits, in-depth case studies, and proven frameworks.

Membership Benefits:

Library + Community Access

30% Discount on All Products

Membership Benefits:

Library + Community Access

30% Discount on All Products

Unlimited Reputation Audits

$99/month

Membership Benefits:

Library + Community Access

30% Discount on All Products

Unlimited Reputation Audits

Monthly Group Zoom

Quarterly Personal Audit

What’s Included Across All Plans

Every onPmedia plan includes hands-on reputation strategy and visibility support designed to improve trust, reviews, and search positioning — not just tools or automation.

Across all plans, clients receive:

Monthly reputation strategy guidance focused on improving review quality and volume
SEO-aligned review optimization to support local search visibility
Active review monitoring with personalized responses
Strategic guidance on how reviews influence SEO and customer trust
Google Business Profile optimization, including post strategy
Ongoing education so your team understands why these actions work

This is not software.
It’s active reputation management with real oversight.

Scope & Support Boundaries

To ensure consistent quality and focus, all plans are delivered within a defined scope.

Included within plan scope:

Strategic reputation guidance and recommendations
Review monitoring and response aligned to agreed platforms
SEO-aligned review optimization and education
Google Business Profile content strategy and posting guidance

Not included by default:

Live customer service or phone-based customer support
Frontline staff training sessions
Crisis response outside normal reputation management scope
On-demand or same-day content requests
Platform access outside agreed channels

Some businesses require additional hands-on support. When needed, optional add-ons are available to extend coverage without impacting delivery quality.

Optional Add-On Services

Customer Escalation Support
For businesses that require live handling of customer concerns beyond review responses.

Limited Support — $750 / month (up to 5 escalations)
Extended Support — $1,500 / month (up to 15 escalations)
Priority Support — $2,500 / month (fair-use)

This add-on provides brand-safe customer communication and escalation handling without impacting core reputation management delivery.